Website Privacy Policy

Who We Are
The website www.instituteofroofing.org is operated by the Institute of Roofing so that we may: (1) assess your suitability for membership of the Institute of Roofing and appropriately grade your application (2) help direct you to services and/or events which may be of interest to you; 3) provide you with our online courses and (4) contact you with information and offers, suggestions and recommendations of services and/or events which may be of interest to you.

Where we use “we”, “our” or “us” in this privacy notice, we mean the Institute of Roofing unless we say otherwise. Where we use “site” or “website” in this privacy notice, we mean www.instituteofroofing.org.

Name: Institute of Roofing

Address: Roofing House, 31 Worship Street, London EC2A 2DX

The information we collect about you
Each time you visit our site, we may automatically collect information about you and the device you are using, including:
• information about which pages you visit and which resources you use on our site
• information about how you got to our site
• your internet protocol address known as your IP address which is used to connect your device to the internet
• information about your preferences and items you have bookmarked, liked or shared
• your device’s operating system and platform
• the type and version of the browser you are using
• browser plug-in types and versions which extend the functionality of your browser, for example Pinterest, Evernote and Adblock
• MAC addresses which are used as network addresses for Wi-Fi and Ethernet
• traffic data, which is aggregated information about the number of visitors, sessions, users and page visits to our site
• location data
• time zone setting
• weblogs

We also collect any information you provide to us directly by filling in any of the forms on our site.

If you become a member or make an enquiry in relation to membership of the Institute of Roofing we will collect:
• your name
• your address
• your email address
• your contact telephone number
• personal information contained within your CV
• payment details

If you provide a reference for someone making an enquiry in relation to membership of the Institute of Roofing via our site, we may collect:
• your name
• your contact telephone number
• your email address
• your address

Please note that as a user of our website, you are responsible for keeping your login information including your password confidential. If you believe that your login information or password has been compromised or that someone else has accessed your account, please notify us immediately by contacting us at admin@instituteofroofing.org.

Please see our Cookie notice https://instituteofroofing.org/cookie-notice/ for details of the cookies we use on our site.

Where do we get your information from?
We collect the information you provide to us directly by filling in any of the forms on our website.

We also collect information directly from your device. We use cookies to collect some of this information. Please see our Cookie notice https://instituteofroofing.org/cookie-notice for details of the information we collect through our site.

Why do we need your information?
We need the information we collect automatically about your visit to our site to:
• administer our site
• improve our site to ensure that content is presented in the most effective manner
• allow you to participate in interactive features of our services when you choose to do so
• analyse how visitors use our site (including behaviour patterns and the tracking of visits across multiple devices)
• improve your online experience

We need the information you provide directly by filling in any of the forms to:
• assess your suitability for membership of the Institute of Roofing and to appropriately grade your application
• direct you to services and/or events which may be of interest to you
• contact you with information and offers, suggestions and recommendations of services and/or events which may be of interest to you
• provide you with our online courses.

You do not have to give us any information or confirm that the information we have obtained from other sources is correct.

Who do we share your information with?
We sometimes share some of your information with other organisations.

We use Google analytics to collect details of how you use our site, as well as anonymous data that you enter into our forms. We do this to help us analyse how visitors use our site (including behaviour patterns and the tracking of visits across multiple devices). All the information that is collected is anonymous and is only used to improve how our site works. Please see our Cookie notice https://instituteofroofing.org/cookie-notice/ for more details about Google analytics.

We also use a number of carefully selected third parties to supply us or you with products and services. We will only share your information with our suppliers where it is necessary for them to provide us or you with the products and services we or you need.

Where is your information stored?
Your information is generally stored on servers and filing systems in the UK. From time to time it may be stored in or accessed from countries outside the UK. Where this may happen, we always make sure that there are appropriate safeguards in place to guarantee that your information – and your rights – are protected to the same high standard as under UK law.

Our site may, from time to time, contain links to and from the websites of third parties. If you follow a link to any of these websites, please note that these websites have their own privacy notices and cookie notices and we do not accept any responsibility or liability for those notices or your use of those websites.

Unfortunately sending information via the internet is not totally secure. Although we do our best to protect your information, we cannot guarantee the security of any information you transmit to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to prevent unauthorised access.

How long do we keep your information for?
We only keep your information for as long as we need it.

If you have an online account with us or provide information directly to us by filling in the forms on our site we will keep your information for no more than 2 years from the date you cease to have any active accounts with us. We keep your information for this long so that we can:
• ensure we contact you with information, suggestions, offers and recommendations relevant and appropriate to you
• deal with any issues or concerns that you may have about how we handled your account/membership
• bring or defend any legal claims.

Do we carry out profiling and automated decision making?

We use Google analytics to collect details of how you use our site, as well as anonymous data that you enter into our forms. We do this to help us analyse how visitors use our site (including behaviour patterns and the tracking of visits across multiple devices), administer our site and manage your account. Please see our Cookie notice https://instituteofroofing.org/cookie-notice/ for more details about Google analytics.
We do not carry out any other profiling or automated decision-making in respect of the information we collect about you when you visit our site.

What rights do you have?
Under the data protection rules, you have a number of rights in respect of your information, which include the right to:
• access your information
• withdraw your consent to the processing of your information at any time
• ask us to make changes to the information we hold about you to make sure that it is accurate and up to date
• delete or erase your information (sometimes called the right to be forgotten)
• stop or restrict our processing of your information
• object to our processing your information
• not be subject to automated decision-making and
• request the transfer of some of the information we hold about you (known as data portability).

If you would like to exercise any of your rights, please contact us at admin@instituteofroofing.org or in writing at our office address above. Please note that an archive copy of any information provided to us may be retained by us for our records and for audit purposes.

You have the right to request a copy of the information we hold about you by sending your request in writing to us at our office address above.

You can unsubscribe from our emails at any time by clicking on “unsubscribe” at the bottom of the email.

Making a complaint
If you have any questions, concerns or complaints about the way we process your personal information, please contact us at admin@instituteofroofing.org or at our office address above.

If you are not happy with the way we have handled your complaint or are still concerned about our handling of your personal information, you have a right to take your complaint to the Information Commissioner’s Office at Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF and www.ico.org.uk

Changes to this notice
We will regularly review this notice and keep it updated to make sure that the information we provide you with is accurate and up to date.

Any changes to this notice will be highlighted on our site so that you can see what has been changed.

This notice was last reviewed and updated in February 2021.