This course will start by making it very clear exactly what we mean by customer service, and why it’s so vital. It then goes into detail about the goals of great customer service, communication skills both verbal and non-verbal, discovering and understanding customer needs and much more.
Institute of Roofing,
Roofing House,
31 Worship Street,
London
EC2A 2DX
Phone: 020 7448 3858
Email: admin@instituteofroofing.org
