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Members – Use the ‘Registration Form’ to apply for the courses you wish to take. This will allow our Admin to apply any member discounts that apply. Courses undertaken by members will be recorded as evidence of your CPD requirements.
Abrasive Wheels
This course is aimed at anyone who uses abrasive wheels, or employs people who use abrasive wheels as part of their work. It covers different types of AW, safety in their use and how to identify the type of wheel.
Anti-Bribery and Corruption
This course examines some of the reasons why bribery and corruption occur as well as providing an overview of how common these practices are believed to be, before discussing how normal business activities, such as gifts, hospitality, sponsorship and donations, can be manipulated to become bribes.
Anti-Harassment & Bullying
This course covers the commitments that will be laid out in your company’s anti-harassment and bullying policy. It then explains the differences between harassment and bullying, the steps that can be taken if either of these occur in or out of work, and some case studies to illustrate the points covered throughout the course.
Anti-Money Laundering
Money-Laundering is a major criminal problem, worldwide. This course starts by defining money laundering and describing the ‘regulated sector’ as defined by the Proceeds of Crime Act.
The course discusses a number of money-laundering offences, including tax evasion, theft, fraud, bribery and the financing of terrorism. You’ll learn about some of the ‘red flags’ which could indicate illegal activity, and the connections between money-laundering and certain financial institutions.
Asbestos Awareness
As well as informing you about the risks of working with asbestos, the course will deliver a lot more information about: Recognising asbestos, where its used, minimising the risks and the legislation about working with asbestos.
Asbestos Awareness for Architects and Designers
As well as informing you about the risks of working with asbestos, the course will deliver a lot more information about: Recognising asbestos, where it’s used, minimising the risks and the legislation about working with asbestos. This course is a variation on the Asbestos Awareness course that contains specific information for designers and architects.
Assessing Display Screen Equipment
This course is aimed at companies who employ users of display screen equipment, or DSE as it’s often called and is intended to be completed by those who will be assessing the DSE set ups of employees. DSE is a term that covers a wide range of equipment. If equipment like this is not set up correctly, users are at increased risk from certain disorders.
Basic Fire Safety Awareness
This course explains, in brief, why fires occur and what actions you must take to help prevent them starting and the actions you must take when they do. By completing this course you will be making your workplace a safer environment.
Conflict Resolution in the Workplace
This course will consider what conflict is as well as its impact and role in the workplace. We will consider some of the triggers for workplace conflict and how it develops before looking at a number of different ways of managing it.
Control of Substances Hazardous to Health (COSHH)
This course covers what you need to know about the Control of Substances Hazardous to Health. It’s aimed at anyone who is exposed to Substances Hazardous to Health at work, as well as line managers with responsibility for such people.
CDM Awareness
This awareness course covers the core concepts of the regulations and details the various roles that are required for a construction project along with the key documents that need to be produced. It starts with an introduction to CDM, then covers some of the parameters that need to be checked when a project is being planned. It finishes by detailing a number of example projects that illustrate how the regulations can be applied.
Customer Service
This course will start by making it very clear exactly what we mean by customer service, and why it’s so vital. It then goes into detail about the goals of great customer service, communication skills both verbal and non-verbal, discovering and understanding customer needs and much more.
Cyber Security
Employees, managers and directors should all have a good understanding of the threat posed by cyber-attacks and the importance of guarding against data breaches.
This short online Cyber Security E-Learning course will explain why cyber attacks and data breaches happen and provide practical advice on how to set up effective defences. You will learn how to identify potential ‘cyber threat actors’, how to recognise and deal effectively with phishing attempts and how to report a suspected cyber attack.
Data Protection in the Workplace
If you or your organisation handles personal information about individuals you have a number of legal obligations to protect that information.
Developing Good Employee Relations
Effective businesses encourage the development of positive relationships between managers and employees, as well as amongst co-workers. Establishing and maintaining good work relationships is the key to a positive workplace, and it doesn’t have to take a lot of time.
Developing Teamwork
Developing Teamwork is all about building stronger relationships within your team by getting to know each other better and creating the foundations for an exceptionally high performing group of people.
This course explains in detail what team working is and covers some of the basic principles for putting together a group of people who will work well together.
Develop a Workplace Mental Health Policy
Organisations are required by law to promote and protect the mental well-being of their workforce.
A comprehensive Mental Health Policy, along with easy-to-understand operating procedures, will incorporate mental health issues into established organisational thinking. It will make sure everyone knows how the organisation views and deals with workplace mental health.
Disciplinary Procedures
The aims of the disciplinary procedure are to provide a framework within which managers can work with employees to maintain satisfactory standards of conduct and to encourage improvement when necessary.
This course covers the aims of the disciplinary procedure, penalties including investigations, allegations and suspensions, procedures for carrying out hearings, and appeals.
Display Screen Equipment Awareness
This course is aimed at users of display screen equipment, or DSE as it’s often called. DSE is a term that covers a wide range of equipment. If DSE equipment like this is not set up correctly, users are at increased risk from certain disorders. As an employee, you share the responsibility to keep people safe at work. That means undergoing relevant training and ensuring that rules are followed.
Effective Delegation
This course will start with the essentials – defining exactly what we mean by delegation and why it’s so important. It then goes into details about, the elements of delegation, overcoming the barriers to delegation, how you can choose which tasks to delegate and who to the process of delegation and much more.
Emergency First Aid at Work
This Emergency First Aid Refresher course will highlight some of the most common situations that you might come across and the actions that you can take to help.
Environmental Awareness
This online course aims to increase your awareness of major environmental issues and provide an introduction to environmental management systems. You’ll learn about environmental impacts and the issue of global climate change. There’s also information on the main environmental laws, Environmental Management systems and their business benefits. The course will also discuss how waste can be managed and reduced by consumer decisions and Waste to Energy schemes.
Equality, Diversity and Discrimination
In this course we’re going to be discussing two topics, ‘equality’ and diversity’ and how they relate to one another. Understanding this will help us to identify and address issues of unfairness and discrimination in the workplace.
Facebook for Business
Facebook is the world’s largest social network. With over a billion users it’s very likely that a proportion of your target customer audience will have a Facebook account.
Fire Extinguisher
Our online fire safety training courses are aimed at all employees to assist them in identifying and reducing the risk that fire presents in the workplace.
This course provides training in the use of different types of fire extinguishers and the protocol of tackling a fire.
Fire Marshal
The main outcome of this training course is to provide you with the knowledge to carry out the functions of a fire marshal. – Please note, this course also contains all the content in the Basic Fire Awareness and Fire Extinguisher courses.
Hand Arm Vibration Syndrome
This short course provides you with an introduction to Hand Arm Vibration Syndrome, otherwise known as HAVS. You will get an overview of the equipment and work-related situations most likely to pose a risk of HAVS, and the exposure values that must be complied with by law. This course will provide you with the practical steps you can take to reduce the risk of HAVS, and looks at the law with regards to HAVS, including the responsibilities that both employees and employers must comply with in order to reduce the risk.
Instagram for Business
This course will help you understand how to use this powerful tool for generating sales, reaching new audiences and building brand awareness. You’ll learn how to set up an account, build and optimise a Business Profile, deliver effective content, create a marketing strategy and how to use extra features.
Introduction to Emotional Intelligence
Emotional Intelligence is a set of emotional and social skills that collectively establish how well you perceive and express yourself, maintain social relationships and cope with challenges. It’s not just a passing management fad, in fact it is based on a great body of data, based on studies of tens of thousands of working people taken from a wide range of industries work well together.
Introducing GDPR
The GDPR is an incredibly important change to data privacy regulations so understanding its correct implementation is vital for all UK businesses and organisations, and particularly for staff who regularly deal with personal data.
This online course is designed specially for those front line staff and provides a clear introduction to the main elements of the GDPR, including compliance and the consequences of non-compliance.
Introduction to Risk Assessment
Risk assessment is a systematic method of looking at work activities, and considering the things that could cause significant harm to people, property or the environment. At the end of this course, candidates will have an understanding of what a risk assessment is and how to complete one.
Ladder Safety
This short course provides a detailed exploration into ladder safety.
The course looks at the laws that govern ladder safety, how to check a ladder and what a competent person looks at during a ladder inspection. It includes a study of the different types of ladders and how, when and where they must be used as well as how it needs to be secured for use, before finishing with a look at some common ladder mistakes.
Leadership Skills
This course is aimed at supervisors and managers that want to develop more effective relationships with members of their teams. The course can be a great starting point for people new to their leadership role as well as more established managers that want to enhance their skills. This acts as a
great introduction to the subject.
LinkedIn for Business
This course covers the key aspects and business benefits of Linkedin. We’ll show you the right way to post Status Updates, receive Notifications, join groups and promote your Profile using endorsements and testimonials. As a business, you’ll discover how Linkedin is a highly effective tool for recruitment and researching competitors as well as how to measure your business success using Profile, Activity and People metrics. Find out how it can be used to enhance your business.
Managing Meetings
I think everyone would agree that poorly called or run meetings waste valuable time for any organisation. This course will show you how to run meetings effectively and improve your ability to instigate actions that are quick and efficient.
The course starts with some basic definitions and statistics that outline how important running meetings effectively can be.
Managing Sickness & Absence
Employee absence can be costly in terms of both lost time and money. It impacts businesses, managers, and colleagues in ways that range from them having to take on extra work or undertake additional training, to experiencing additional stress and a drop in morale.
Manual Handling
Manual handling covers a wide range of activities and incorrect manual handling is one of the most common causes of injury at work.
Negotiation Skills
This course covers the basics of what constitutes a negotiation, the key stages of a negotiation, skills you can apply to your negotiations and some practical advice so you can bring all of this together and become a more effective negotiator.
Objective Setting
This course aims to help you write effective objectives that deliver results. It covers the importance of goals and objectives and why we need them, the barriers to you achieving your objectives and how to overcome them, what SMART objectives are and how to write and identify them and concludes with some tips for successful objective setting.
Presentation Skills
Giving a successful presentation can be one of the hardest parts of many people’s jobs.
This course covers the common mistakes people make when preparing for and giving a presentation so you can avoid these, as well as going over good practice and providing some practical advice that you can put to good use the next time you have a big presentation to make.
Principles of Performance Management
In any organisation, the traditional model of strict command and control wastes a significant amount of time and money. Mutual trust, employee motivation and readiness to perform can easily be undermined. Performance management, on the other hand, offers a different, much more effective approach.
Project Management
This course covers some of the common project management methodologies, setting goals, and actually achieving them, identifying the need for a project to be started, using key project management tools and much more.
Sales Skills
The course will start by providing an overview of the basic rules for sales people, along with the right mindset, self-assessment and the goals you’ll need in the short, medium and long term.
Search Engine Optimisation for Business
This course focuses on the anchor point of your digital marketing strategy which is your website or micro-site. Here we’ll explore search engine optimisation ‘SEO’ and how you can use this to drive traffic to your website.
Sexual Harassment in the Workplace
Sexual harassment is unwanted conduct of a sexual nature. Experiencing sexual harassment can be one of the most difficult situations a worker can face, however it should not be happening and all workers are protected by law from sexual harassment.
Social Media Marketing
All about how to get the best out of social media in a business. Looking at business strategy, business development and the practicalities of employing people and agencies to support your social media activity.
Stress Management
This course will cover an introduction to stress and why it’s a problem, some of the causes of stress and some ways to minimise the risk of stress.
Time Management
This course can help, by introducing you to some of the theories and techniques of time management that can really make a difference. This can lead to increased stress… dissatisfaction… and demoralisation…
Twitter for Business
Using Twitter successfully as a business requires a significant commitment of time – being active is key to your success. It’s all about the image you create, and the best‐viewed companies are the responsive ones
Working at Height
This course is aimed at anyone who undertakes work at height, or who employs people who regularly work at height. It covers what constitutes work at height, the safety issues, and how to assess and reduce some of the risks.
Working Safely
Working safely is in the interest and concern of all staff, both employers and employees. The course covers a wide range of topics including fire safety, asbestos awareness, working at height, COSHH, PPE and electricity.
